Voicemail Not Working on iPhone? Here’s How to Fix It

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Voicemail is consider one the useful feature for the iPhone users to to exchange personal voice messages, select and deliver voice information, and process transactions relating to individuals, organizations, products, and services, using an ordinary phone. However, many users are facing the issue as they reported the voicemail not working on iPhone. Thankfully, here we have found the working methods to fix this annoying issue.

Methods To Fix Voicemail Not Working on iPhone

Ensure Voicemail is Set Up Properly

The first step is checking that voicemail is set up correctly on your iPhone. Here’s how:

  1. Open the Phone app.
  2. Tap on the Voicemail tab at the bottom of the screen.
  3. If you see a “Set Up Now” button, tap it and follow the prompts to set up voicemail with a password and greeting.

If voicemail is already enabled, move on to the next troubleshooting steps below.

Call Voicemail Directly

Try calling your voicemail directly from your iPhone to see if you can access it that way:

  1. Dial your own 10-digit phone number.
  2. When your voicemail greeting starts to play, press “*”.
  3. Enter your voicemail password if prompted.

If you can’t access voicemail this way, the issue may be with your carrier’s voicemail system. Contact them for support.

Restart Your iPhone

Restarting your iPhone will clear out any minor software glitches that could be preventing voicemail from working correctly:

  1. Hold down the Side button and either Volume button until the power off slider appears.
  2. Drag the slider to turn off your iPhone.
  3. After 30 seconds, hold down the Side button again until you see the Apple logo to turn your iPhone back on.

Once restarted, check voicemail again to see if the issue is fixed.

Force Close and Re-Launch the Phone App

Sometimes, restarting the Phone app can resolve problems with voicemail:

  1. Double-click the Home button to view open apps.
  2. Swipe up on the Phone app preview to force close it.
  3. Launch the Phone app again and try accessing voicemail.

Resetting the Phone app may clear out minor bugs that are preventing voicemail from working.

Toggle Airplane Mode On and Off

Toggling Airplane mode off and back on again can force your iPhone to re-establish its cellular connection:

  1. Open Settings and tap on Airplane Mode to enable it. This will temporarily disconnect cellular service.
  2. Wait 30 seconds, then tap on Airplane Mode again to disable it and reconnect service.
  3. Once cellular service is restored, try accessing voicemail again.

Update Carrier Settings

Outdated carrier settings can sometimes cause issues with voicemail and other cellular services. Here’s how to update:

  1. Go to Settings > General > About.
  2. If a carrier update is available, you’ll see an option to update carrier settings. Tap to download and install.

Updated carrier settings often include fixes for cellular and voicemail problems.

Reset Network Settings

As a last resort, resetting your network settings may get voicemail working again, although it will clear any saved Wi-Fi networks:

  1. Go to Settings > General > Reset.
  2. Tap Reset Network Settings.
  3. Enter your passcode if prompted.
  4. Your device will restart. Set up Wi-Fi networks again, then try voicemail.

If none of these troubleshooting tips get voicemail working again, contact your carrier or take your iPhone to an Apple store for support. Cellular and voicemail issues require carrier network troubleshooting in some cases.

Wrapping Up

With the right troubleshooting steps, you can resolve most issues with iPhone voicemail not working properly. First ensure voicemail is set up correctly, then try restarting your iPhone, resetting the Phone app, toggling Airplane mode, updating carrier settings and resetting network settings. For carrier or system issues, contact support. With a few simple fixes, you can get voicemail working again on your iPhone.

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By Gustavo
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He is a senior writer at consideringapple.com. Gustavo has good knowledge about the online world (especially digital marketing) and loves to share ideas with visitors. He has a good experience of writing about Apple since he used every Apple products like iPhone, Apple TV, Apple Watch, Mac, etc.
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