As a frequent traveler and Hilton Honors member, I rely on the Hilton Honors app to easily manage my hotel stays and loyalty program rewards. But recently, I’ve been having issues with the app not working properly on my iPhone. It’s been crashing unexpectedly, freezing up, and sometimes just not opening at all.
As frustrating as this is, there are some working methods and tips I’ve learned to try and get the app working again when it decides to act up. So, I am going to share those workarounds.
Methods To Fix Hilton Honors App Not Working on iPhone
Check for App and iOS Updates
One of the first things to check is if your app and operating system are up to date. Go to the App Store and ensure you have the latest version of the Hilton Honors app installed. Also make sure your iPhone is running the most recent iOS version by going to Settings > General > Software Update. Updating the app and iOS can resolve bugs and other problems.
Restart Your iPhone
A simple restart can often fix minor glitches that may be causing app issues. To restart your iPhone, hold down the side button and either Volume button until you see the power off slider. Slide to turn your phone completely off. Wait 30 seconds, then turn your iPhone back on.
Check Your Internet Connection
Since the Hilton Honors app requires an internet connection to access your account info and rewards data, check that your WiFi or cellular data connection is strong. Disable and re-enable your connections or toggle Airplane mode on and off to refresh the connections.
Force Quit and Relaunch the App
If the app is frozen or unresponsive, force quitting the app may help. To do this, double click the Home button and swipe up on the Hilton Honors app preview to fully close it. Then go back to your Home screen and tap the app icon to relaunch it.
Offload and Reinstall the App
Offloading the app can clear out any corrupted files or cache that may be causing errors. To offload, go to Settings > General > iPhone Storage. Find Hilton Honors in the list of apps and tap on it. Select “Offload App” and then confirm. After it completes, go to the App Store and reinstall the app.
Contact Hilton Honors Support
If you continue having issues with the Hilton Honors app after trying these troubleshooting tips, contact the Hilton Honors support team for further assistance. They can help troubleshoot or determine if there are any known technical issues with the current app version.
Wrapping Up
We hope these steps help you resolve any problems you are experiencing with the Hilton Honors app on your iPhone. With a few simple fixes, you’ll be back to smoothly managing your Hilton stays and rewards. Need more tips for the same? Don’t hesitate to ask us in the comment box.