How To Fix Fitbit App Not Working iPhone

By Betty

If you’re an avid fitness tracker user, you know how important it is to have a reliable device that can help you achieve your fitness goals. Fitbit is one of the most popular and reliable fitness watches out there, but even the most dependable devices can sometimes run into issues. When your Fitbit app stops working on your iPhone, it can be incredibly frustrating and can throw off your entire fitness routine.

Many people worldwide are currently experiencing similar issues with their Fitbit app, such as is fitbit app down, fitbit app not working today, fitbit app not opening, and fitbit app keeps crashing.. If you’re also dealing with any of these errors, we’re here to help you find a solution.

After all, you’ve come to rely on your Fitbit device to track your steps, monitor your heart rate, and keep you on track towards your goals. So when your app malfunctions, it’s only natural to wonder what’s going on and how you can fix it. In this article, we’ll explore some common reasons why the Fitbit app might not be working on your iPhone, and we’ll provide some helpful tips to get it up and running again in no time.

Why is my fitbit app not working on iPhone?

There might be several reason for fitbit app not working on iPhone like the data is not synced properly, the internet connection is not stable, the app is not up-to-date, and more. However, here we are going to show you some reasons and solutions.

Methods To Fix Fitbit App Not Working iPhone

1.      Check your internet connection:

If you’re experiencing issues with your Fitbit app not working on your iPhone, the first thing you should check is your internet connection. Before assuming that there’s something wrong with your device or the app, make sure that your iPhone is connected to the internet and has a strong signal. Sometimes, a poor Wi-Fi connection or spotty cellular data can cause the app to malfunction. To troubleshoot the issue, try connecting to a different Wi-Fi network or turning off Wi-Fi and using cellular data. This can help you determine whether the problem is with your network connection or the app itself. By ensuring that you have a stable and reliable internet connection, you can help resolve the issue and get back to tracking your fitness goals with ease.

2.      Make sure the Fitbit app is up-to-date:

To ensure that your Fitbit app is working properly on your iPhone, it’s important to keep it up-to-date with the latest software. If you’re experiencing issues with the app, it’s worth checking to see if there are any available updates. To do this, go to the App Store and navigate to the “Updates” section. If there’s an update available for the Fitbit app, click on “Update” to download and install the latest version.

3.      Make sure your iPhone is up-to-date:

In addition to updating the Fitbit app, it’s also important to ensure that your iPhone’s operating system is up-to-date. This can often resolve issues with the app and improve overall functionality. To check for updates, navigate to “Settings” on your iPhone, then select “General” and click on “Software Update”. If there’s an update available, click on “Download and Install” to update your device. By keeping your iPhone up-to-date, you can ensure that it’s running smoothly and provide the best possible experience for your Fitbit app. So if you’re experiencing any issues with the app, be sure to check for updates on both your Fitbit app and your iPhone’s operating system. This can help you resolve the issue and get back to tracking your fitness goals in no time.

4.      Restart your iPhone:

If you’re still experiencing issues with your Fitbit app not working on your iPhone, it’s worth trying to restart your device. Sometimes, simply restarting your iPhone can resolve issues with apps and improve performance. To do this, press and hold the power button until the “slide to power off” option appears. Slide the button to turn off your phone, and wait a few seconds before turning it back on. This can help clear any temporary glitches or issues that might be affecting the app. Once your iPhone has restarted, try opening the Fitbit app again to see if the issue has been resolved. If the app is still not working properly, you may need to try other troubleshooting steps or seek further assistance from Fitbit support.

5.      Try uninstalling and reinstalling the Fitbit app:

If the above steps don’t work, try uninstalling the Fitbit app from your iPhone and then reinstalling it. To uninstall, tap and hold the Fitbit app icon until it starts to jiggle, and then tap the X in the corner. To reinstall, go to the App Store and search for the Fitbit app.

6.      Contact Fitbit support:

If you have tried all the previous steps and your Fitbit app is still not working on your iPhone, it may be time to contact Fitbit support for additional help. They can provide further assistance and guidance on how to troubleshoot the issue and resolve it. You can reach Fitbit support by visiting their website or contacting them through the Fitbit app. They may ask for additional information about your device and the issue you’re experiencing in order to better assist you. With their expertise, you can get your Fitbit app working again and get back to tracking your fitness goals.


These are some effective methods that have helped many users to resolve the Fitbit app not working on iPhone issue. However, if you have discovered any other working solutions, we encourage you to share them with us in the comment section below. By doing so, you can help others who may be experiencing the same issue and provide valuable insights to the community. With the right troubleshooting steps, you can quickly and easily get your Fitbit app working properly again and continue to track your fitness progress with ease.

Share This Article
By Betty
She started her career as a journalist and ended up being a good content writer at Since she has journalism quality, she loves to be in trend by collecting and writing on the latest iPhone, iPad, Mac, or other Apple product related stuff on the website. She has little birds everywhere.

You cannot copy content of this page