Some of the Apple iPad Pros of 10.5-inch and 12.9-inch released back in 2017, are currently suffering from a display issue which is causing a bright white spot to appear above the home button. Initially, the reports were firstly faced in April 2018 and then increased over the year. However, some of the users were able to replace their iPad pros, other users were not able to replace as their units were out-of-warranty. All these users have to pay a display replacement fee to get it replaced.
Based on the report of MacRumors, the bright white spot appearing on the iPad Pro units is brighter than the entire screen and it can be easily viewed 1-2inch above the home button. It appears to be an issue with the backlighting however the main cause of the problem is not clear until now. A large number of users report that display issue appeared months after using the device and was present in the beginning.
One of the Apple users wrote in Apple Communities that “I have a bright spot about 1-2 inches above the home button on my iPad Pro 10.5 inch Wi-Fi model. I just noticed the white spot last week when I was looking at some white background content, the spot does not appear in darker colors like black, grey, blue -most prominent on white.” Another user reported in the forum that, “I have the same problem and unfortunately it happened two months after the warranty had ended. Disappointing!”
A large number of users are complaining about the issue for months now, even though it’s not clear how many iPad Pro models will be affected by this issue. Also, it is unknown whether the same problem occurs in the 2018 11-inch and 12.9-inch iPad Pro models, as these devices are just released and issues occur after few months of usage.
A large number of users who were facing the bright spot issue on their screens have a chance to take devices to get it replaced, but unfortunately, their devices are not valid for AppleCare+ for a free replacement.
All the users whose warranty period is over, have to pay the replacement fee, priced at $449 for 10.5-inch iPad Pro and $599 for 12.9-inch iPad Pro.